ROVENTAQProducts, sales, and receipts in one placeInformation you give us
On the public website, the contact form stores the name, email, topic, and message you send. The waiting list stores the name, email, business, country, and language you send, plus any optional phone, business type, employee count, location count, interests, and comments. Those forms do not create a paid subscription.
A business account stores the owner's name, email, shop name, and country, then the products, stock, sales, purchases, returns, expenses, customers, suppliers, employees, locations, and settings you add. A student account stores the name, email, and practice activity in the English School. Passwords are handled by the sign-in service. Do not send a password to support.
Information stored on the device
The browser can store your language, theme, help position, and the sign-in session so you can stay signed in. That storage is for the application, not for advertising. The public website does not use an advertising cookie and does not sell information to advertisers.
Visit counts
The public website asks before it counts a visit. If you allow it, the browser stores a random visitor id and a session id on the device. The site then sends the page address, the name of the site that linked here, campaign labels on the link, and how long the page stayed open. It does not send your name, email, password, or shop records.
If you decline, the site works the same and those counts are not sent. The choice is stored on the device. Visit records are used to see how the public website is used. They are not sold. Records older than 180 days are removed.
Why we use it
We use account information to run the business application or the English School, to keep one business separate from another, to send a message you asked for, and to answer support. Waiting-list details are used to contact you about ROVENTAQ and to understand interest. You can ask us to stop those messages.
We do not use your customers' or students' records to advertise other products to them.
Who can see it
People you authorize on a business can see that business's records, within the role the owner sets. A student sees that student's school activity. Platform operators can access an account when needed to support it, secure it, or investigate abuse. We do not publish a directory of customer products.
The contact form and waiting list are visible to ROVENTAQ operators, not to other customers.
Services that hold data
The website and application are hosted with Vercel. Account and business records are stored with Supabase. Email is sent through the mail service connected to the account. A message can be accepted by that service and still miss the inbox. This website does not collect a card number. After Pay with card, Stripe hosts the card form.
Children
ROVENTAQ is not directed to children under 13. Do not create an account for a child under 13. If we learn that an account belongs to a child under 13, we will delete it after we can confirm that.
How long we keep it
We keep account and business records while the account is open and as needed to operate, secure, and support the service. You can ask us to export or delete a business or student account by writing to support@getroventaq.com. We may keep a record we are required to keep, or a security log, for as long as that reason lasts. Deleting a customer inside a shop can be blocked when that customer still has sales or a balance, so the shop's books stay intact.
Your requests
You can ask what we store about your account, ask for a correction, ask us to stop waiting-list email, or ask us to close the account. Write to support@getroventaq.com or use Support after you sign in. We may need to confirm that the request comes from the account owner. A shop owner, not ROVENTAQ, answers requests from that shop's own customers about the shop's sales.
International use
The company is in the United States. If you use ROVENTAQ from another country, your information is processed in the United States and by the providers named above. You are responsible for using the service in line with the rules that apply to your business.