Refunds — ROVENTAQ

Refunds and billing

Last updated 22 October 2026. If a translation and this English text ever disagree, the English text controls.

A paid business plan is charged after you sign in, open Billing, and choose Pay with card. Press Unsubscribe in Billing to stop the next bill. Access stays until the period already paid ends. Renewal follows the Stripe subscription. A refund, when one is issued, is handled in Stripe. No refund deadline and no list of who qualifies are published. To ask, write to support@getroventaq.com.

Where a card is charged

A business plan is charged after sign-in in Billing. Stripe hosts the card, the receipt, and a refund. This website does not ask for the card number. English School checkout is not open. MonCash, NatCash, and other wallet buttons are not offered.

Free and student accounts

A free business account and a student account can be created without a charge. Joining the waiting list is not a purchase. Selecting a plan on a page that cannot take payment does not start a paid subscription and does not create a balance to refund.

Prices you see

Catalog prices can be shown so you know what a plan is listed at. A shown price is not an invoice and not a charge. A complimentary arrangement, if the server has one on the account, does not convert to a paid plan by itself and has nothing to refund.

Your shop's own sales

Money your shop takes from its own customer is your sale. ROVENTAQ does not hold that money and does not refund that customer. A return you record in the application changes your shop's records. It is not a refund from Client First Multi-Services LLC.

A business plan charge

A business plan is charged on Stripe after sign-in, when Pay with card is chosen. Stripe shows the receipt. This website does not take the card. English School checkout is not open. Do not email a card number.

Unsubscribe is in Billing. It stops the next bill and leaves access until the current period ends. A refund is issued in Stripe. A full refund ends that paid plan. A partial refund leaves the plan in place. The shop's sales and stock stay. Closing an account does not by itself refund a Stripe charge.

In Haiti, pay with a Visa or Mastercard in U.S. dollars. The bank that issued the card decides. MonCash cannot pay this Stripe charge. A MonCash balance is not a card, and a MonCash reference does not start the plan.

Questions

Write to support@getroventaq.com. Closing an account does not by itself refund a Stripe charge.