Who operates ROVENTAQ
ROVENTAQ is a software brand operated by Client First Multi-Services LLC. It is not a separate company. Client First Multi-Services LLC is a limited liability company formed in Delaware and registered to do business in Washington State, United States. These terms cover the public website at getroventaq.com, the signed-in business application, and ROVENTAQ English School. No street address is published on the website. Write to support@getroventaq.com.
Accepting these terms
Creating an account requires a separate check that you accept these terms and the privacy policy. That check is not the optional request for email about ROVENTAQ. Joining the waiting list or sending a contact message does not record that acceptance and does not start a paid subscription. If you use ROVENTAQ for a business, you confirm that you have authority to bind that business. If you do not accept these terms, do not create an account.
What the service is
ROVENTAQ has two products. The business application can record products, stock, purchases, sales, returns, expenses, customers, suppliers, employees, and locations. The English School gives an enrolled student American English practice in a progression aligned with the CEFR.
The plan on the account decides which of those business records can be saved. A free account includes inventory and sales. Purchases are on Starter and above. Expenses and reports are on Professional and above. Free and Starter keep one stock total. Professional keeps a quantity at each of up to 2 locations. Premium keeps a quantity at each of up to 5 locations. Restaurant, food menu, tables, and kitchen pages are not included on these plans. A business plan does not include English School, and a school account does not include the business software.
ROVENTAQ is not a bank, a payment processor, an accounting firm, a law firm, or a tax authority. Reports in the application summarize records you saved. They are not an audited financial statement.
Accounts
A shop owner can start with a name, email, password, shop name, and country. A student can start with a name, email, and password. You must keep the password private and tell us if you believe someone else is using the account.
A free business account can be created. A student account can be created. Creating an account does not charge a card. A business plan is paid after sign-in in Billing with Pay with card. Stripe hosts the card. English School checkout is not open. The owner of a business can invite staff. The owner is responsible for the role given to each person and for removing access that should end.
Your business records
Records you enter belong to your business. You are responsible for their accuracy and for having the right to store your customers', suppliers', and employees' information. People you authorize on that business can see those records. ROVENTAQ does not give one business access to another business's records through the product.
A sale, return, expense, or tax amount you record is your business transaction. ROVENTAQ does not collect that money and does not refund your customer. Sales tax you turn on is the rate you type. The application does not look up a government tax rate for you.
English School
Self-paced practice can be used after a student signs in. Classroom lessons stay closed until the school opens them for that student. Finishing a lesson records practice. It is not a certificate and it is not a claim of mastery. The English School is not a Cambridge, IELTS, TOEFL, or other official exam course, and it does not issue an official CEFR certificate. Lesson text is for learning. It is not legal, medical, or financial advice.
Do not create an English School account for a child under 13.
Prices
Prices shown on the website are the catalog prices for plans. Showing a price on this website is not a charge. This website does not ask for a card number. A business plan is paid after sign-in in Billing. Stripe hosts the card. MonCash, NatCash, and bank buttons are not offered.
If the server starts a trial, the length is the one stored for the country. Haiti is 60 days after the server confirms Haiti. Other listed countries are 14 days. A trial does not charge a card, and it does not become a paid plan by itself.
A complimentary or free arrangement, if one is on an account, stays as the server recorded it. It does not convert to a paid plan by itself.
Acceptable use
Do not use ROVENTAQ to break the law, to break into another account or business, to send malware, to scrape private records, or to share your password. Do not copy the software, lesson library, or brand for resale. Do not present a ROVENTAQ lesson or score as an official exam result.
We may suspend an account that threatens other customers, the service, or the security of stored records. Where we can, we will tell the account owner why.
The software
Client First Multi-Services LLC owns the ROVENTAQ software, the website, the lesson library, and the ROVENTAQ name and marks. You receive a limited right to use the service for your own business or your own study while your account is open. You do not receive ownership of the software.
You keep ownership of the business data and student work you submit.
Availability
The service is provided as it is available. A connection drop can leave a device with the last saved copy of some records. Signing in, owner tools, and reports that need the server require a connection. We do not promise that the service will be uninterrupted or free of errors.
Email, including invitations and password reset, can be accepted by a mail provider and still miss the inbox. Keep a copy of an invitation link when the screen shows one.
Limits
To the extent the law allows, Client First Multi-Services LLC is not liable for lost profits, lost records, or indirect damages arising from use of the service. If a claim is allowed, liability is limited to the amount you paid Client First Multi-Services LLC for ROVENTAQ in the three months before the claim. If you paid nothing, that limit is zero. This limit does not apply where the law forbids it, including liability that cannot legally be excluded.
You will use the service in a way that does not put other customers' records at risk. If you invite staff or enter other people's information, you are responsible for that choice.
Changes and ending use
We may update these terms by posting a new date on this page. The new terms apply from that date. If you keep using ROVENTAQ after that date, you accept the update. If you do not accept it, stop using the account and write to support@getroventaq.com.
You may ask us to close an account. We may close an account that is unused, abusive, or a security risk. Closing an account does not by itself refund a Stripe charge. The refunds page explains billing.
Law and contact
These terms are governed by the laws of the United States and the state in which Client First Multi-Services LLC is organized. That state is Delaware. Registration to do business in Washington is a foreign registration of the same company. It does not make the company a Washington-formed LLC and it does not create a second company. These terms do not choose a court. Send a question or a dispute first to support@getroventaq.com so we can try to resolve it.
The English text of these terms controls if a translation differs.